According to the Distance Contracts Act, as a consumer when buying from an online store, you have a right of withdrawal within 14 days of receiving the product, provided that it is in new condition and unopened. Due to health and hygiene reasons, the right of withdrawal and right of return only applies if the seal or sealing on the packaging has not been broken when returning food, dietary supplements, beauty products and the like. If you wish to cancel a purchase or return it, please contact us at info@ekoplanet.se. The item must be used and returned in original packaging together with any documents as accompanying products. Returns must be sent as a letter or package, not against cash on delivery. The customer is responsible for the shipping.
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Functional cookies
Technical
No
Yes
Description and cookies
Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
| PHP_SESSID | www.ekoplanet.se | The PHPSESSID cookie is native to PHP and allows websites to store serialised status data. On the website it is used to establish a user session and to pass state data through a temporary cookie, which is commonly known as a session cookie. These Cookies will only remain on your computer until you close your browser. | Session |
| PrestaShop-# | www.ekoplanet.se | This is a cookie used by Prestashop to store information and keep the user's session open. It stores information such as currency, language, customer ID, among other data necessary for the proper functioning of the shop. | 4800 hours |
Advertising Cookies
No
Yes
Description
These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.
Analytics cookies
No
Yes
Description
Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.
Performance cookies
No
Yes
Description
These are used to improve the browsing experience and optimize the operation of the shop.
Other cookies
No
Yes
Description
These are cookies without a clear purpose or those that we are still in the process of classifying.